Return Policy
Return Policy Worry Free 30 Day Money Back Guarantee – If there is a problem with the software you purchased return it to us within 30 days and we will refund your purchase price. To avoid costly returns, check the System Requirements for each title. Be sure you have at least all of the system requirements before ordering. If there are any questions, please contact us before you order. Click here if you have Windows XP on your computer and want to purchase software that has system requirements of Windows 95/98. Broderbund, a major publisher of software, gives step by step instructions for 95/98 software to run effectively on Windows XP. Return the product to us undamaged, unregistered, and with all manuals and enclosures that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. Damaged and/or incomplete products are subject to restocking fees of from 25%. In cases of major damage or abuse, the product may be refused. Please note: Shipping charges are NOT refundable Give us your order number prior to returning the product. Email us with Your Name, Your Order Number (order number on your invoice), the title of the product, and the specific problem you have encountered. At MyFamilySoftware.com, we are committed to your total satisfaction. If you ever have a question or a problem, please e-mail or call us and we'll respond in a prompt, professional and courteous manner. MyFamilySoftware.com 9220 Falcon Dr. NE Piedmont, OK 73078 800 398-0254
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