MyFamilySoftware.com Privacy Policy
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We respect and protect your privacy.
MyFamilySoftware.com believes in upholding our customer's best interests. Therefore we do not lend, sell, rent, or give mailing lists of our customers to others. You never have to worry that your name, address, phone number, and access rights would ever be used outside of our business. If you have any questions regarding our privacy practices, please contact us at Info@MyFamilySoftware.com. All email correspondence will remain private unless you specifically agree in writing that it should be posted. We do like to share our customer's feedback by publicly posting (publishing) your comments, but we always ask for and receive the writer's permission before posting your correspondence on our website. | | | | This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. |
TRUSTe Certified
MyFamilySoftware.com
is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to build user’s trust and confidence in
the Internet by promoting the use of fair information practices. This privacy
statement covers the site www.MyFamilySoftware.com. Because this Web site wants
to demonstrate its commitment to your privacy, it has agreed to disclose its
practices and have its privacy practices reviewed for compliance by TRUSTe.
If
you have questions or concerns regarding this statement, you should first
contact Rob Jessup at 1 800 398-0254. If you do not receive acknowledgement of
your inquiry or your inquiry has not been satisfactorily address, you should
contact TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php
TRUSTe will then serve
as a liaison with us to resolve your concerns.
The TRUSTe program
covers only information that is collected through this Web site, and does not
cover information that may be collected through software downloaded from this
site.
Orders
If you purchase a
product or service from us, we request certain personally identifiable
information from you on our order form. You must provide contact information
(such as name, email, and shipping address) and financial information (such as
credit card number, expiration date).
We use this
information for billing purposes and to fill your orders. If we have trouble
processing an order, we will use this information to contact you.
You will receive a
confirmation email after the order has been placed. And a 2nd
confirmation email when your credit card purchase is processed. These emails are
the only emails we send to buyers. Users may not opt out of receiving them since
they are service related.
Please note that we
process your credit card only after your order has been shipped.
Email a Friend
If you choose to use
our referral service to tell a friend about our site, we will ask you for your
friend’s name and email address. We will automatically send your friend a
one-time email inviting him or her to visit the site. MyFamilySoftware.com does
not store this information. It is for the sole purpose of sending this one-time
email.
Third Parties
We use other third
parties, RegNow, a trusted name in e-commerce downloadable software, to provide
downloadable software on our site. When you sign up for RegNow, you will share
your name and credit card information as necessary for RegNow to provide the
download software.
These third parties
are prohibited from using your personally identifiable information for any other
purpose.
We use an outside
shipping company to fulfill orders, and a credit card processing company to bill
you for goods and services. These companies do not retain, share, store or
use personally identifiable information for any other purposes.
Web Beacons
We employ Yahoo! a
software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help
us better manage content on our site by informing us what content is effective.
Clear gifs are tiny graphics with a unique identifier, similar in function to
cookies, and are used to track the online movements of Web users. In contrast to
cookies, which are stored on a user’s computer hard drive, clear gifs are
embedded invisibly on Web pages and are about the size of the period at the end
of this sentence. We do not tie the information gathered by clear gifs to our
customers’ personally identifiable information.
To learn more about
our advertising company’s use of clear gifs, please go to
http://privacy.yahoo.com/privacy/us.
Cancel Service
If your personally
identifiable information changes, or if you no longer desire our service, you
may correct, update, delete or deactivate it by making the change by emailing
our Customer Support at info@myfamilysoftware.com or by contacting us by
telephone or postal mail at the contact information listed below.
Security
The security of your
personal information is important to us. When you enter sensitive information
(such as credit card number) that is hosted on the yahoo store platform, your
information is encrypted using secure socket layer technology (SSL). To learn
more about SSL, follow this link http://privacy.yahoo.com/privacy/us/security/details.html
We follow generally
accepted industry standards to protect the personal information submitted to us,
both during transmission and once we receive it. No method of transmission over
the Internet, or method of electronic storage, is 100% secure, however.
Therefore, while we strive to use commercially acceptable means to protect your
personal information, we cannot guarantee its absolute security.
If you have any
questions about security on our Web site, you can send email us at
info@myfamilysoftware.com
Feedback
We post customer
feedback on our web site which may contain personally identifiable information
such as the customer's name. We do obtain the customer's consent prior to
posting the testimonial to post their name along with their feedback.
We reserve the right
to disclose your personally identifiable information as required by law and when
we believe that disclosure is necessary to protect our rights and/or comply with
a judicial proceeding, court order, or legal process served on our Web site.
Changes
If we decide to change
our privacy policy, we will post those changes to this privacy statement, the
homepage, and other places we deem appropriate so that you are aware of what
information we collect, how we use it, and under what circumstances, if any, we
disclose it. We reserve the right to modify this privacy statement at any time,
so please review it frequently. If we make material changes to this policy, we
will notify you here, by email, or by means of a notice on our homepage.
Contact Information
MyFamilySoftware.com
9220 Falcon Dr.
Piedmont, OK 73078
1 800 398-0254
email: info@myfamilysoftware.com
Last Updated on
02/17/2006
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Publishing User Comments 
